AZIENDA: Luxury
FUNZIONE: Hospitality Manager
DATA: 30 Maggio 2023
SETTORE: Restaurant
SEDE DI LAVORO: Milano (MI)
SALARIO ANNUO LORDO: -
CONTRATTO: Indeterminato
Hospitality Manager
An important Fashion luxury brand has an Hospitality division which includes 2 restaurants and a privè club located in Milan.
For this division we are looking for the Hospitality Manager who will be responsible for managing all the reservation teams, in order to provide an excellent experience.
Our Hospitality Manager will be involved in the following tasks:
• Manage directly requests for information and table reservations of the Privè Club (phone and e-mail);
• Enter the reservations in the software and manage the floor plan in agreement with the General Manager;
• Create good relations and able to have a network of contacts
• Manage and coordinate front and back office reservation teams working for the 2 restaurants.
• Market analysis;
• Take care of customer loyalty;
• Collect information about the customer and share it with the other departments to ensure the optimization of the guest service;
Skills
• Previous work experience in luxury context of at least 5 years
• Excellent negotiation skills
• Excellent team management skills
• Key attributes: commercial, strong communication, strategic and analytical
• Committed to delivering high levels of Customer Service
• Attitude to create networks
• Good knowledge of hospitality dynamics (nightlife, contacts, network, etc)
• Excellent communication skills
• Profiency in Italian and English
• Flexibility and resilency
• Proficiency in Excel, PowerPoint, Word and Google Docs
Inviare cv con foto a info@newvisionrecruitment.it
Via Piero della Francesca, 38
20154 Milano
ITALY
Tel: +39/0235922670
info@newvisionrecruitment.it
Uffici di Rappresentanza
Via Dei Cerchi, 75
00186 Roma
ITALY
Tel: +39/0698373361